List of Headings:

• Definitions
• Categories of Information We Collect
• How Do We Collect Your Data
• How We Use Your Data
• Payments and Refunds
• How Long Will We Store Your Data
• What Are Your Data Protection Rights?
• Cookies
• Contact Information

1. Definitions

• Customer means an entity (not an individual) that signs up to use one or more of our products.
• Personal Data means any information relating to an identified or identifiable individual; an identifiable individual is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual.

2. Categories of Information We Collect

2.1 Identifiers

Identifiers include information like your name or email address. VizMan uses identifiers to provide you with an account to use the Services, to communicate with you regarding your use of the Services, to communicate with you regarding your possible purchase of a subscription to use the Services, to send you marketing communications regarding the Services, or to debug and repair errors with the Services.

2.2 Internet Activity Information

Internet Activity includes information describing how you interact with the Services, such as how long you use the services and what you tap or click on. VizMan uses your Internet Activity to debug and repair errors with the Services, to determine how to improve the Services, and to improve the effectiveness of our marketing practices.

2.3 Audio or Visual Information

This category includes pictures or videos of you. VizMan uses this information to display a photograph of you in the Services, or to keep track of discussions with you that occur during the sales process.

2.4 Professional Information

Professional Information includes your employer. VizMan sells to businesses and will use your Professional Information to determine what business may be purchasing the Services and to send marketing communications to the business.

2.5 Inferences drawn from collected information

VizMan may use the information in the categories listed above to make inferences about you, including determining what products or services you may be interested or likely to purchase, or how you prefer to use the Services.

3. How Do We Collect Your Data

VizMan may collect your information from the following categories of sources:

• VizMan website
• VizMan mobile applications
• Direct communications with you
• Social Media
• Sales and marketing tools

VizMan may also collect your data through VizMan subsidiaries through the above sources. VizMan has intercompany data sharing agreements with its subsidiaries that ensures the transfer of personal data into the India complies with data privacy law.

4. How We Use Your Data

When you have provided your consent, VizMan uses the information it collects from you to:

• Deliver marketing communications and advertisements related to our Services to you
• Analyze potential customers to improve marketing initiatives
• For any other purpose that you’ve specifically consented to

If you are a representative of a current or prospective customer, VizMan requires your information, and will use it, to provide our Services. In the context of that business relationship we use your information to:

• Communicate with you during the sales process
• Provide support
• Create and administer accounts necessary to use the Services
• Deliver transactional communications about the operation of the Services
• Communicate with you about payment or other legal obligations

VizMan is capable of using your information for these purposes only by utilizing services provided by other companies. These companies provide us with sales operations tools, marketing tools, web and application hosting, communication services, and data analysis. In using these service providers, VizMan discloses the following categories of Personal Data: Identifiers, Audio or Visual Information, Professional Information, and Internet Activity Information. VizMan has an agreement with each of these companies that limits their use of your Personal Data to the specific purposes described in this section. These agreements also include standardized provisions to ensure your data is appropriately safeguarded when transferred across international borders into the US (e.g., Standard Contractual Clauses).

VizMan also shares (but does not sell) Identifiers with companies who provide us with additional information about you so that we can tailor our sales and marketing to your particular interests. These companies enable us to present relevant advertisements to you on other websites you visit. If you do not want us to use your Personal Data for these purposes, you may opt-out by sending an email to support@vizman.app.

5. Payments and Refunds

5.1 Payment Information Collection

When you make a purchase or payment through our Services, we collect payment information such as your name, billing address, and payment method details (e.g., credit card number, expiration date). This data is processed securely through our third-party payment gateway provider, and we do not store your credit card information on our servers.

5.2 Use of Payment Information

We use your payment information to process transactions, manage your account, and detect and prevent fraud or unauthorized access to our Services.

5.3 Third-Party Payment Processors

We partner with third-party payment processors that comply with applicable security and privacy standards. These processors are responsible for managing your payment transactions, and their use of your payment information is governed by their privacy policies.

5.4 Refund Policy

If you request a refund in accordance with our Terms and Conditions, we may collect additional information necessary to process your refund. This may include transaction details, payment method, and other relevant data to verify your eligibility for a refund.

5.5 Data Retention

We retain payment and transaction data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and dispute resolution.

5.6 Security

We implement appropriate security measures to protect your payment information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of your payment data.

6. How Long Will We Store Your Data

VizMan may store your information for the following durations:

• For as long as you are associated with a Customer account and up to two years after the Customer cancels their account.
• Up to two years after you first engaged with VizMan’s marketing content or communicated with VizMan’s sales team if you are no longer actively engaged or communicating.

7. What Are Your Data Protection Rights?

You have certain rights regarding the Personal Data that we collect. You may:

• Request deletion of your Personal Data
• Request correction of inaccurate Personal Data
• Request the specific Personal Data that we have collected about you
• Request information about the Personal Data we have collected: the categories of Personal Data collected, the categories of sources from which that data is collected, the business purposes for collecting that data, and the categories of third parties to whom we disclose or share that data.
• Withdraw consent if our use of your Personal Data relies on your consent
• Lodge a complaint with a supervisory authority (i.e., your local public authority responsible for monitoring compliance with data protection regulations)

If we can verify that you are authorized to make the request (e.g., you’re not attempting to obtain information about someone else), we will endeavor to fulfill your request within 45 days. In some circumstances, we are not required to comply with your request because of exceptions provided by law. If we do not comply with your request because of an exception, we will notify you.

7.1 How can you exercise your rights?

To exercise your data protection rights, please email us at support@vizman.app

If you interacted with our Services through your employer, a business you provided services to, or through a company you visited, please contact that company for more information on the data protection rights available to you. We cannot accept your request directly because, in these circumstances, we collect and use your Personal Data on behalf of that company (our Customer) and will act only as directed by them. However, if you believe that our Customer is not complying with data privacy laws regarding your Personal Data, please let us know.

8. Cookies

Our website uses cookies. When you visit our website, we will ask for your consent to use any cookies that are not essential. A cookie is a file stored by your browser that enables us to identify you, typically, via a string of numbers and letters. This table describes the cookies we use and how long they will be stored.

9. Contact Information

Naapbooks Limited
Ahmedabad, Gujarat, India
Email: support@vizman.app
Phone: 9016323171

Last updated on 20-Sep-2024